Quick Answers to Common Questions

Q: How long does delivery take?
A: Karachi: 24–48 hours. Outside Karachi: 3–4 working days via courier partners.

Q: Can I exchange an item?
A: Exchanges are not offered. Return the item and place a new order.

Q: What payment methods do you accept?
A: COD, debit/credit cards, and mobile wallets (JazzCash/EasyPaisa).

Q: How do I track my order?
A: A tracking number will be SMS/emailed once shipped.

Q: What if my item arrives damaged?
A: Email photos of damage to cosmeticsgleams@gmail.com within 24 hours for a free replacement.

Q: Do you ship nationwide?
A: Yes! All major cities covered.