Policy

Return Policy


7-Day Hassle-Free Returns

  • Items must be returned unused, unopened, and in original packaging with tags intact.

  • Initiate returns by emailing cosmeticsgleams@gmail.com or calling+92311 2103968.

  • Refunds processed within 24–48 hours after we receive and inspect the returned item.

  • Return shipping costs are the customer’s responsibility unless the item was damaged during delivery.

 

Privacy Policy


Your Data, Our Responsibility

  • What We Collect: Name, contact details, shipping address, and payment information. 

  • How We Use It: To process orders, improve services, and send updates (only with your consent).

  • Third Parties: Data is never sold. Shared only with courier partners for delivery.

  • Security: SSL-certified website and secure servers protect your data.

  • Cookies: Used to enhance browsing experience; you can disable them via browser settings.

 

Refund Policy


Quick & Transparent Refunds

  • Refunds issued via the original payment method within 24–48 hours after undamaged returns are verified.

  • For Cash on Delivery (COD) orders, refunds are processed to the customer’s bank account or mobile wallet (e.g., JazzCash, EasyPaisa).

  • No restocking fees or deductions.

 

Terms & Conditions

 

Legal Agreement

  • Orders: By placing an order, you agree to provide accurate information. We reserve the right to cancel orders with suspicious activity.

  • Payments: COD and online payments (credit/debit cards, JazzCash) are accepted. Failed payments may result in order cancellation.

  • Liability: We’re not responsible for delays caused by courier partners or customs (for international shipping).

  • Amendments: Terms may be updated; continued use of the website implies acceptance.