Policy

Return Policy

7-Day Hassle-Free Returns

• Items must be returned unused, unopened, and in original packaging with tags intact.

• Initiate returns by emailing cosmeticsgleams@gmail.com or calling+92311 2103968.

• Refunds processed within 24–48 hours after we receive and inspect the returned item.

• Return shipping costs are the customer’s responsibility unless the item was damaged during delivery.

 

Privacy Policy

Your Data, Our Responsibility

• What We Collect: Name, contact details, shipping address, and payment information. 

• How We Use It: To process orders, improve services, and send updates (only with your consent).

• Third Parties: Data is never sold. Shared only with courier partners for delivery.

• Security: SSL-certified website and secure servers protect your data.

• Cookies: Used to enhance browsing experience; you can disable them via browser settings.

 

Refund Policy

Quick & Transparent Refunds

• Refunds issued via the original payment method within 24–48 hours after undamaged returns are verified.

• For Cash on Delivery (COD) orders, refunds are processed to the customer’s bank account or mobile wallet (e.g., JazzCash, EasyPaisa).

• No restocking fees or deductions.

 

Terms & Conditions

 

Legal Agreement

• Orders: By placing an order, you agree to provide accurate information. We reserve the right to cancel orders with suspicious activity.

• Payments: COD and online payments (credit/debit cards, JazzCash) are accepted. Failed payments may result in order cancellation.

• Liability: We’re not responsible for delays caused by courier partners or customs (for international shipping).

• Amendments: Terms may be updated; continued use of the website implies acceptance.